Terms and conditions

The provider is Domenic Moran, Heidelberger Straße 36, 12059 Berlin, Deutschland, reachable at bitdojo@domenicmoran.de. These terms apply to the use of BitDojo through the website and through the iOS and Android apps.

The subject of the contract is access to learning material: texts, questions, cards, audio, handbooks as PDF, and the opportunity to sit exams and receive a certificate on passing. The learning material is written and recorded in German; a version in any other language is not owed.

What is expressly not owed: personal mentoring, live teaching, job placement, any assurance about learning outcomes and certainly no assurance about employment. If you are looking for those, you are in the wrong place, and the pricing page says so too.

The basics course is available without an account and free of charge. There is no entitlement to permanent availability; discontinuation will be announced on the site four weeks in advance.

The presentation of the courses is not a binding offer. The contract is concluded when you click the button labelled "order with obligation to pay" during checkout and the payment is confirmed.

Stripe sends confirmation of the payment, with amount, date and invoice number, to the address on your account.

Immediately after the contract is concluded, the contract confirmation required by section 312f(2) of the German Civil Code goes to the same address. It states the subject matter, the price and the time, and it contains these terms and the withdrawal notice in full, so that you can save and print both. The same texts are permanently available in their current version at bitdojo.de/en/recht/agb.

There are two plans, chosen before the contract is concluded: €9.99 per month or €99.90 per year. The scope is the same in both; they differ only in billing period and amount. Under the small business rule of section 19 UStG no VAT is charged and none is shown. All amounts stated are final prices.

Payment is made in advance through Stripe. The charge is taken on the day the contract is concluded and thereafter on the same day of each following month or year. If a charge fails, it is retried several times; access remains until the end of the paid period and ends after that if no payment has arrived. No reminder is issued and no claim arises for the time after that.

Stripe issues an invoice for every charge. It goes to the address of your account and is available there at any time.

Payments are processed through the Stripe account registered as "MenuCloud Berlin". Your contracting party remains Domenic Moran; both are the same natural person. On your statement the charge appears as "BITDOJO".

Anyone concluding a contract for the first time gets the first 7 days free. The full scope is available during that time and nothing is charged.

After that the contract turns into a paid one without any further step, at the chosen plan and amount. This transition is pointed out before the contract is concluded and outside these terms, and a reminder is sent to the address of your account three days beforehand.

A payment method is stored on conclusion and is not charged during the trial. Anyone cancelling before it ends pays nothing and keeps access until the last day of the trial. If no valid payment method is present when the trial ends, the contract ends by itself.

The trial is available once per account. It does not affect the right of withdrawal under section 7: the fourteen days run from the conclusion of the contract and therefore from the start of the trial.

The contract runs for an indefinite period and can be cancelled by either side at any time, effective at the end of the period paid for. For you, one click in your account is enough; no reason is required. Access remains until the end of the period paid for.

Without signing in, the route is the cancel your contract here button in the footer of every page. It complies with section 312k of the German Civil Code and requires neither an account nor a reason.

As a consumer you have a fourteen day right of withdrawal. The details and the model form are on the withdrawal page.

The account can be deleted at any time by you, from the account page under Delete account and in the same steps in the iOS and Android apps. If you can no longer sign in, the route is described at bitdojo.de/konto/loeschen-anfragen, where a plain email is enough.

Deletion is not the same as cancellation. It does not merely end the contract, it removes the account along with the exam attempts and the certificates issued. It cannot be undone.

If a subscription is running at the time of deletion, it is ended immediately in the same step and not at the end of the paid period. The part of the period already paid for lapses and is not refunded; this is pointed out explicitly before deletion. Anyone who wants to use up the paid period cancels first and deletes the account afterwards.

Invoice and payment data remain in place regardless, for the statutory retention periods, as a rule ten years under section 147(1) of the German Fiscal Code and section 14b UStG. Article 17(3)(b) GDPR exempts such data from the right to erasure. The details are in the privacy policy.

With the subscription you receive a simple, non-transferable right to use the material for your own further education. Sharing credentials, making the material publicly available, systematic downloading and using the material to train models are not permitted.

A certificate is issued when the final exam for the course has been passed with at least 80 per cent. The pass mark is shown on each course page. The certificate attests that this exam was passed and nothing beyond that.

Where there are reasonable grounds to suspect cheating, in particular sharing exam questions or using outside help, a certificate may be revoked. The revocation becomes visible on the public verification page. You will be given the opportunity to comment before any revocation.

The aim is 99 per cent availability on a monthly average, excluding maintenance windows announced at least 24 hours in advance. No assurance beyond that is given.

Courses are continuously extended and corrected. Individual lessons may be replaced or reordered. There is no entitlement to any particular piece of content remaining unchanged. If a complete course is discontinued, it stays available to existing subscriptions for at least six months.

Liability is unlimited for intent and gross negligence and for damage arising from injury to life, body or health. In cases of ordinary negligence, liability applies only to the breach of material contractual obligations and is limited in amount to the foreseeable damage typical for this kind of contract. Liability is otherwise excluded.

Changes will be announced by email at least six weeks before they take effect. If you do not object before they take effect, they are deemed accepted; this will be pointed out separately in the announcement. If you do object, the contract ends when the change takes effect.

German law applies. The contract language is German. If a provision is invalid, the rest of the contract remains valid. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.